Last updated: January 2026
This Privacy Policy describes how DonBet Casino ("we," "us," or "our") collects, uses, and shares your personal information when you use our online casino services. We are committed to protecting your privacy and ensuring the security of your personal data in accordance with UK data protection laws.
When you create a DonBet login account, we collect personal information including your full name, date of birth, email address, postal address, and telephone number. This information is required to verify your identity and comply with UK gambling regulations.
We also collect payment information such as credit card details, bank account information, and transaction history when you make deposits or withdrawals. All financial data is processed securely through encrypted payment gateways.
We automatically collect information about your use of our services, including your IP address, browser type, device information, and pages visited. This helps us improve our platform and ensure fair play across all Don Bet Casino games.
We track your gaming activity, including games played, bets placed, wins and losses, and time spent on our platform. This information helps us detect problem gambling behaviour and ensure responsible gaming practices.
We use your personal information to provide and maintain our casino services, including processing your account registration, managing deposits and withdrawals, and facilitating gameplay. Your information helps us verify your identity and age in compliance with Curaçao Gaming Control Board requirements.
We analyse your gaming patterns to detect fraudulent activity, prevent money laundering, and promote responsible gambling. This includes monitoring unusual betting patterns and implementing appropriate safeguards where necessary.
Your contact information enables us to send important account notifications, security alerts, and promotional communications about DonBet promo code offers and special bonuses. You can opt out of marketing communications at any time.
We use aggregated and anonymised data to improve our services, develop new features, and conduct market research to enhance your overall gaming experience.
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information with trusted service providers who assist us in operating our platform, processing payments, and providing customer support.
We are required to share information with regulatory authorities, including the Curaçao Gaming Control Board, HM Revenue and Customs, and the National Crime Agency when necessary to comply with legal obligations or investigate suspected illegal activities.
In the event of unusual or suspicious activity on your account, we may share relevant information with payment processors, banks, and fraud prevention services to protect both you and other players.
We may disclose your information if required by law, court order, or to protect the rights, property, or safety of DonBet Casino, our users, or the public.
We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. All data transmissions are encrypted using SSL technology, and sensitive information is stored on secure servers.
Our security protocols include regular vulnerability assessments, firewall protection, and restricted access controls. Only authorised personnel have access to your personal information, and all staff undergo regular security training.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our protective measures.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for seven years after account closure, as required by UK gambling regulations.
Transaction records and gaming history are maintained for the period required by anti-money laundering laws and tax regulations. Marketing preferences are retained until you withdraw consent or close your account.
You may request deletion of certain personal information, subject to our legal obligations to retain specific records for regulatory compliance.
Under UK data protection laws, you have the right to access, correct, or delete your personal information. You can request a copy of the personal data we hold about you by contacting our customer support team.
You have the right to object to processing of your personal information for marketing purposes and can opt out of promotional communications at any time through your account settings or by contacting us directly.
If you believe we have processed your information incorrectly, you can request corrections or, in certain circumstances, ask us to restrict or delete your data. You also have the right to data portability for information you have provided to us.
You can lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal information appropriately.
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse site usage. These technologies help us provide personalised content and improve our services.
Essential cookies are necessary for basic site functionality, including maintaining your login session and ensuring security. Performance cookies help us understand how visitors interact with our website to improve user experience.
You can control cookie settings through your browser preferences, though disabling certain cookies may affect site functionality. Our Cookie Policy provides detailed information about the types of cookies we use and how to manage them.
Our platform integrates with third-party payment processors, game providers, and analytics services to deliver our complete casino experience. These partners have their own privacy policies governing the information they collect and process.
We carefully select service providers who demonstrate appropriate data protection standards and require them to protect your information in accordance with our instructions and applicable laws.
We are not responsible for the privacy practices of external websites linked from our platform. We encourage you to review the privacy policies of any third-party sites you visit.
Some of our service providers may be located outside the UK. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with UK standards.
We use standard contractual clauses and other approved transfer mechanisms to ensure your information receives adequate protection regardless of where it is processed.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of significant changes by email or through prominent notices on our website.
Your continued use of our services after policy changes constitutes acceptance of the updated terms. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions about this Privacy Policy or how we handle your personal information, please contact our Data Protection Officer through the contact methods provided on our website.
For urgent privacy concerns or to exercise your data rights, you can reach us via email or telephone during our standard business hours. Use [email protected] for written requests. We aim to respond to all privacy inquiries within 30 days.
Our registered office address and additional contact information are available in the footer of our website and in our Terms and Conditions.
