At DonBet Casino, we are committed to providing a safe and enjoyable gaming environment for all our players. Responsible gaming is at the heart of everything we do, ensuring that gambling remains a form of entertainment rather than a problem.
We understand that gambling can become problematic for some individuals, which is why we have implemented comprehensive measures to promote responsible gaming practices. Our platform includes various tools and resources designed to help players maintain control over their gaming activities.
When you create an account or use a DonBet promo code, you automatically gain access to our responsible gaming features. These tools are available immediately after your DonBet login and can be accessed at any time through your account settings.
It's important to recognise the warning signs of problem gambling. Ask yourself these questions:
If you answered 'yes' to any of these questions, it may be time to seek help or use our responsible gaming tools.
Set daily, weekly, or monthly deposit limits to control how much money you can add to your Don Bet Casino account. Once set, these limits cannot be increased for 24 hours, giving you time to reconsider any impulsive decisions.
Control how long you spend gambling by setting session time limits. You'll receive notifications when your time is almost up, and you'll be automatically logged out when the limit is reached.
Set limits on how much you're willing to lose in a specific time period. This helps prevent chasing losses and ensures you never lose more than you can afford.
Take a break from gambling by setting a cooling-off period. During this time, you won't be able to access your account or make any deposits. You can choose periods ranging from 24 hours to 6 weeks.
If you need a longer break, self-exclusion allows you to close your account for a minimum of 6 months up to 5 years. During this period, you cannot access your account, and we will not send you any promotional materials.
If you're struggling with gambling problems, help is available through various UK organisations:
Free confidential support and advice for anyone affected by gambling problems.
Use the official GamCare live chat or request a callback through their site.
Fellowship of men and women who share their experience, strength, and hope to solve their gambling problems.
Find local meetings and online rooms directly via gamblersanonymous.org.uk.
Independent charity providing information and advice about gambling and gambling-related harm.
Access BeGambleAware support tools and confidential chat on their portal.
Gambling is strictly prohibited for anyone under the age of 18 in the UK. We have robust age verification procedures in place to prevent underage gambling. All players must provide valid identification documents before they can withdraw funds or use promotional offers.
Parents and guardians can also install parental control software to prevent minors from accessing gambling websites.
All player funds at DonBet are held in segregated accounts, separate from our operational funds. This ensures your money is protected and available for withdrawal at all times.
We use industry-standard encryption technology to protect all financial transactions and personal data. Our payment systems are regularly audited to ensure the highest levels of security.
All our customer service staff receive comprehensive training on responsible gaming issues and problem gambling indicators. They are equipped to provide appropriate support and can help direct players to professional help when needed.
Our team monitors player behaviour for signs of problem gambling and may proactively reach out to offer support or suggest the use of responsible gaming tools.
We operate under strict Curaçao Gaming Control Board guidelines and adhere to all responsible gaming requirements. Our practices are regularly reviewed and updated to ensure we meet the highest standards of player protection.
We participate in various industry initiatives aimed at promoting safer gambling and reducing gambling-related harm across the UK.
If you need to adjust your responsible gaming settings or require support:
Remember, gambling should always be fun and entertaining. If it stops being enjoyable or starts causing problems in your life, please seek help immediately. You're never alone in dealing with gambling-related issues, and support is always available.
Gambling can be addictive. Please play responsibly and within your means. If you're concerned about your gambling habits, don't hesitate to reach out for help.
