Terms and Conditions

1. Acceptance of Terms

By creating an account, accessing the DonBet login portal, or using any of our gaming services, you confirm that you have read, understood, and agree to these Terms and Conditions.

These Terms constitute a legally binding agreement between you and DonBet Casino. If you do not agree with any part of these Terms, you must not use our services.

We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the updated Terms.

2. Eligibility and Account Registration

You must be at least 18 years of age and legally permitted to participate in online gambling activities in your jurisdiction to use our services.

UK residents must verify their identity and age in accordance with Curaçao Gaming Control Board requirements. We reserve the right to request additional documentation at any time.

You may only maintain one account with Don Bet Casino. Multiple accounts will result in closure of all accounts and forfeiture of funds.

You are responsible for maintaining the confidentiality of your DonBet login credentials and for all activities that occur under your account.

All information provided during registration must be accurate, complete, and current. False information may result in account suspension or termination.

3. Deposits and Withdrawals

All deposits and withdrawals must be made using payment methods registered in your name. Third-party payments are strictly prohibited.

Withdrawal requests may take up to 5 business days to process, subject to our security and verification procedures.

We reserve the right to request additional verification documents before processing withdrawals, particularly for amounts exceeding £2,000.

Currency exchange rates, where applicable, are determined at the time of transaction and may include reasonable conversion fees.

4. Bonuses and Promotions

All bonus offers and promotions are subject to specific terms and conditions, including wagering requirements and time limitations.

DonBet promo code offers are valid only for eligible players and cannot be combined with other promotions unless specifically stated.

We reserve the right to void bonuses and associated winnings if terms are breached or if fraudulent activity is suspected.

Bonus funds cannot be withdrawn until wagering requirements are met. Different games may contribute differently to wagering requirements.

Promotional offers may be modified or withdrawn at any time without prior notice.

5. Responsible Gambling

We are committed to promoting responsible gambling and provide various tools to help you maintain control over your gaming activities.

You can set deposit limits, loss limits, session time limits, and cooling-off periods through your account settings.

Self-exclusion options are available for periods ranging from 6 months to permanent exclusion.

If you believe you may have a gambling problem, we encourage you to seek help from organisations such as GamCare or Gamblers Anonymous.

We reserve the right to close accounts or restrict access if we believe a player's gambling activity is problematic.

6. Game Rules and Fair Play

All games are governed by their individual rules and paytables, which are available within each game.

We use certified random number generators to ensure fair gameplay. Game outcomes are determined solely by chance and cannot be influenced.

Any form of cheating, collusion, or fraudulent activity will result in immediate account closure and forfeiture of funds.

Technical malfunctions void all pays and plays. In the event of a system error, we reserve the right to void affected bets.

Players are responsible for ensuring their internet connection is stable during gameplay.

7. Privacy and Data Protection

We process your personal data in accordance with UK GDPR and our Privacy Policy.

Your information may be shared with payment processors, regulators, and other third parties as necessary for service provision and legal compliance.

We implement appropriate security measures to protect your personal and financial information.

You have rights regarding your personal data, including access, correction, and deletion, subject to legal and regulatory requirements.

8. Prohibited Activities

The following activities are strictly prohibited and may result in account closure:

• Money laundering or other financial crimes
• Using automated software or bots
• Exploiting software vulnerabilities
• Sharing account access with third parties
• Circumventing geographical restrictions

We employ sophisticated monitoring systems to detect suspicious activity and reserve the right to investigate any unusual patterns.

Violation of these prohibitions may result in criminal prosecution and civil liability.

9. Limitation of Liability

Our liability to you is limited to the amount held in your account balance at the time of any claim.

We shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

We are not responsible for losses due to technical failures, internet connectivity issues, or circumstances beyond our reasonable control.

These limitations apply to the fullest extent permitted by law.

10. Dispute Resolution

Any disputes should first be raised with our customer support team through the official channels provided on our website.

If a dispute cannot be resolved through customer support, you may refer the matter to the Curaçao Gaming Control Board or an approved alternative dispute resolution service.

For disputes involving amounts under £10,000, we agree to binding arbitration as an alternative to court proceedings.

These Terms are governed by the laws of England and Wales, and any legal proceedings must be brought in the courts of England and Wales.

11. Account Closure and Termination

You may close your account at any time by contacting customer support. Outstanding balances will be returned to you, subject to verification requirements.

We reserve the right to close or suspend accounts for breach of these Terms, suspicious activity, or regulatory requirements.

Upon account closure, you must cease all use of our services and destroy any materials obtained from our website.

Certain provisions of these Terms will survive account closure, including those relating to intellectual property, limitation of liability, and dispute resolution.

12. Contact Information

For questions regarding these Terms and Conditions, please contact our customer support team through the contact methods provided on our website.

Primary contact email: [email protected].

We are committed to responding to all enquiries promptly and professionally.

These Terms and Conditions were last updated on 1st January 2026 and supersede all previous versions.